DONATION BOXES FREQUENTLY ASKED QUESTIONS
All Surfix Donation Boxes
All products made in the USA.
Is the clear box glass
or Plexiglas?
The cash box is crafted from 3/8 Clear acrylic with a light green tint. When glued, beveled and buffed it has the appearance of glass.
The logos and words on the acrylic
are they etched?
Words and logo are engraved into the inside of the acrylic panel.
How is the logo printed
on the base?
The logo is normally not printed. It is engraved approximately ¼ inch deep and then a colored acrylic inlay is set in place. When there is too much detail, a vinyl decal is printed and applied to the acrylic inlay.
How do I tell you what colors I want?
If you are referring to the base of the donation box our standard finishes are an epoxy texture
in off-white, black, light and dark grey. Other colors can
be matched with a onetime charge of $75.00 per color, regardless of the number of boxes ordered. You can use Sherwin Williams or Glidden color reference numbers
Please use the Pantone Matching
System (PMS) numbers; when specifying colors for your logo. Logo color matches are normally no charge. We will try to match your
color selection as closely as possible.
In what format do you need the logo art work?
We prefer a vector image
that may be enlarged without pixel distortion. However, we have successfully
used ai, bmp, eps, jpg and pdf files. It is best just to send
your file for a review.
How is the cash box locked?
All donation boxes have
a flush lock; on the pedestal it is on a rear removable panel, desk top
on a removable drawer, and wall mount under the front base.
How large is the money slot on the acrylic top?
The slot is 3/8 wide x
5 long.
How much does the
donation box weigh?
The actual weight is 25
pounds for the wall mount, 35 pounds desk top and 55 pounds for the pedestal.
How long is the turnaround
time once we place an order (one piece)?
Our normal lead time is
2 weeks. If you have an event please let us know when it needs to be there.
What additional charges
are there?
The only other cost is shipping
and handling in the 48 contiguous states $95.00 per pedestal, $45.00 per desktop and $35.00 per wall mount.
Will you ship to Canada?
Yes, please provide ship
to city and postal code and we will prepare a quotation.
Pedestal Style Boxes
How much wording can I have on the acrylic?
You have approximately a 10.5 x 10.5 area to work with. However, your guests should be able to
read it 10 feet away.
Can I have wording and or a logo on the sides and back of the acrylic?
Yes, just let us know what you need and we can quote you a price.
Can I have a logo put on four sides of the base?
No, just 3 sides, the back must remain for the rear access door.
Pedestal Vinyl Wraps
View the Pedestal Style Donation Boxes with Graphic Wraps Gallery
The donation box should be ordered -A or -C with a smooth finish no texture.
If finished in one piece the art area before any over lap is 30.5" tall ( from the bottom to the bottom edge of the top bevel ) by 53.5" long. The art should be a high resolution jpg., ai. pdf or eps. The art should be 150 dpi at final print size plus 1" overlap or bleed on all sides.
If you want to wrap it with separate front and side panels the height is 30.5" x 14.3" ( 12.7" flat
with .8" bevel over lap)
Please note when planning the wrap that the rear access door is 11.35" wide x 12" tall and located
1.5" down from the top bevel. The donation box can be sent to you smooth with no texture for your own printing and application or we can print and
apply it for an additional charge ( see donation box pricing ).
Does the money fall down
into the pedestal?
The money will fall on to the removable floor of the acrylic box or through the opening into the
removable cash drawer.
How do I access the cash drawer?
The back of the pedestal
has a locking removable panel 11.25 x 12. Once removed, a shelf
with cash drawer is accessible as well as a lower storage area.
Can I have 2 locks with
different keys?
Yes, that is one of the
options we offer.
What is to keep it from
falling over?
Although the pedestal weighs
55 pounds; through the rear door you can add weight to the bottom storage
area.
Can it be mounted to the
floor?
Through the rear opening
you can reach the base; drill and add screws to the base.
How thick it the material
used to construct the pedestal?
The material is 1 thick;
glued, no assembly screws.
Will you make custom designs?
Our limitations are shipping
costs. We use a 48 x 20 x 20 box to allow for 2 packing for shipment.
An additional inch in any direction increases the shipping cost dramatically.
Otherwise, we can make many variations to our product. Just give
us a call or send us a drawing.
Does the pedestal donation
box meet ADA Accessibility Guidelines?
Of course you need to provide
an accessible route of travel. The height of our pedestal is 42 and reach
depth at the slot is 6 3/4. Both dimensions meet the criteria of the ADA,
ABA and California Code of Regulations.
Can we power the lighted
donation box with a direct wall plug?
Yes, but we prefer not to
sell it this way due to the potential tripping hazard.
How long does the battery
last when the LEDs are lighted?
Approximately 21 hours or
more for alkaline batteries.
Desk Top Boxes
How much wording can I have on the acrylic?
You have approximately a 4 x 10.5 area to work with. However, your guests should be able to read
it 10 feet away.
How do I access the money?
The desktop has a flush locking drawer.
How long does the battery last when the LEDs are lighted?
Approximately 21 hours
or more for alkaline batteries.
Wall Mount Boxes
How much wording
can I have on the acrylic?
You have approximately an
8 x 9 area to work with. However, your guests should be able to read
it 10 feet away.
How do I access the money?
The wall mount has a flush
lock on the bottom surface. The whole unit opens on a hinge and has a money
bin.
How long does the battery
last when the LEDs are lighted?
Approximately 32 hours or
more for alkaline batteries. |